AI Co-Pilot for
Retail SMBs
From multi-channel customer engagement to supply chain optimization, we got your back!
WE LOVE SMALL BUSINESS
Increase Store Revenue & Lower Operating Costs
Automate key store operations like marketing and vendor management. Improve your store sales and lower vendor management costs with Afto's Retail AI Platform!
Improve revenue in 24 hours!
Reach your shoppers with flyers and offers on WhatsApp, Facebook and TikTok!
Build Loyalty with 24x7 Customer service
Afto's AI Chatbot handles all customer queries and product recommendations on WhatsApp & FB Messenger
Automate vendor invoices and payments
Verified with 3-way match, automate procure-to-pay with 1000s of suppliers, free yourself to focus on growth!
AI Robot in Store
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Store Automation Drives Business Value
Automate key store operations with Afto AI - Customer Engagement & Marketing to Vendor Management
No more paper flyers!
Create digital flyers and offers using Afto's easy-to-use digital marketing tool. Personalize your offers to suit your customers!
Reach Customers on Social!
WhatsApp, Facebook Messenger or Tiktok - Engage customers across multiple social channels
Engage Customers on Mobile
Never miss an opportunity to engage your shoppers, use our mobile apps to respond to customer queries
24x7 Customer Service with AI
Integrate your POS or Inventory system and Afto's AI Bot can answer customer queries regarding product availability and recommendations
Automate Invoice Processing
With Afto AI, automate the full cycle of order processing, receiving, invoice matching and payments, which can scale to 1000s of your suppliers!
Vendor Management
Your suppliers use Afto's self service portal to view Purchase Orders, Upload Invoices and track payments, freeing you to focus on growing your business!
How Afto Works
Engage customers on WhatsApp in 5 easy steps. No complex IT integration - get up and running in 10 minutes or your money back!
Onboard to Afto in 2 minutes!
Start engaging your customers on WhatsApp immediately! No time-consuming IT integration, no manual approval process.
Provide your business details (name, address, phone) in 3 short steps to create an account on Afto. Once done, create your Business Account with WhatsApp.
Setup your Store's WhatsApp Account
As part of onboarding to Afto, you can set up your retail store's WhatsApp Account which will enable you to send promotional messages to your customers on WhatsApp
You will need a Mobile Number (which is not linked to any WhatsApp account) for the store's WhatsApp account. Use your Facebook login to sign-up and provide additional details like your Business Name, which will appear on the newly created account.
Acquire users on your store's WhatsApp Account using QR Codes
To message your shoppers, they need their opt-in and onboard to your store WhatsApp account. Get your customers onboarded to your WhatsApp account by using our simple to use QR codes.
Display QR codes in the store or train your cashier to ask shoppers to scan the QR code during checkout.
Engage shoppers with offers on WhatsApp
Once you have acquired users on your store's WhatsApp business account, its time to start sending them offers and discounts!
With Afto's tools for creating and sending marketing campaigns, you can create a variety of promo offers in text, images, PDF flyers and videos to your shoppers on WhatsApp.
Afto's AI Assistant to respond to shopper queries
Provide customer service 24×7 and Increase loyalty from shoppers and get them coming back to your store with Afto's AI Store Assistant!
Afto's AI assistant can respond to queries on item availability, product information, store location and hours and even offer dynamic discounting to product queries from shoppers, getting them back to the store!
Afto can easily integrate to your inventory system or product database or POS System to get information on store items, price and quantity. Get in touch for an demo of Afto capabilities!
Featured Works
Our customers are our biggest advocates. Afto's demonstrated retail automation capabilities across a range of business processes is a testament to the value created to our customers and their people.
Increase month-on-month revenue 30% with digital flyers on WhatsApp
Using Afto's Customer Engagement platform, a US Mid West Grocery Retailer is able to reach out to new and existing shoppers via Whatsapp digital campaigns with the weekly offers and product discounts. Offers are also personalized to users purchase history, and revenues increased 30% in a 90 day period
Increased customer loyalty and repeat store visits by 62% with Afto's Customer Service
With Afto's web and mobile apps, a leading Indian ethnic grocery store in the Toronto/GTA was able to drive enhanced customer service, by responding to customer queries on WhatsApp. This drove 63% incremental repeat visits to the store, driving loyalty and NPS by 18% in 2 months
Unified Inbox for text, email and social interactions with shoppers
A leading retail store based in Toronto is using Afto's unified customer service management platform to interact with customers via Email, Text and Facebook. The store operations is fully streamlined with a single view of customer service across all channels and resulted in 17% lift in NPR in 6 months for new and existing customer loyalty scores.
Want to see how Afto can transform your business?
Get in touch
Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
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CONTACT US
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1-800-355 2345
info@getafto.com
MAIL US
Multi-channel social media marketing is a strategy that encompasses all of the different ways you can reach your audience through social media. By using Afto, you can maximize your chances of success and reach a larger number of people.
Join hundreds of happy retail businesses who have improved their revenues and lowered costs. Try our no commitment 14-day free trial now!
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