Industry Solutions

Dental Clinic Automation: Streamlining Patient Care

How dental practices are using Afto to automate scheduling, reminders, and patient communication.

6 min read
By Afto Team
Dental Clinic Automation: Streamlining Patient Care

Dental Clinic Automation

Dental practices spend countless hours on administrative tasks: appointment scheduling, patient reminders, insurance verification, follow-ups. Afto automates these workflows so dentists can focus on patient care. The average dental practice spends 15-20 hours per week on admin tasks.

Appointment Management: Online booking integrated with practice management software, automated appointment reminders via SMS and email, waitlist management for cancellations, calendar optimization to reduce gaps. Integration with Dentrix, Eaglesoft, Open Dental, and other practice management systems.

Patient Communication: Automated appointment confirmations, pre-appointment instructions, post-procedure follow-ups, birthday and holiday greetings, review requests. WhatsApp and SMS integration for instant communication. Result: 40 percent reduction in no-shows.

Insurance Verification: Automated insurance eligibility checks, pre-authorization tracking, claim status updates, payment posting. Integration with major insurance providers and clearinghouses.

Case Study - Bright Smile Dental: 3 dentists, 2 hygienists, 1 front desk staff. Before Afto: front desk overwhelmed with calls, 15 percent no-show rate, manual insurance verification. After Afto: automated reminders, online booking, insurance auto-verification. Impact: No-show rate dropped to 5 percent, front desk handles 50 percent more patients, patient satisfaction up 30 percent. Ready to automate your practice? Schedule a demo at /contact

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